Case Studies | 6Street Digital

Unified Service & Commerce Portal for Advanced Sterilization Products

Mon, 01 Jun 2026 00:00:00 +0000

Advanced Sterilization Products (ASP), a global leader in sterilization and infection prevention solutions, needed to consolidate a fragmented customer experience into a single, secure digital platform. Their customers — hospital systems and healthcare facilities — were managing field service requests, asset tracking, and product purchasing through separate systems, creating friction and operational inefficiency.

The Challenge

ASP required a comprehensive digital transformation that could handle the complexity of their enterprise customer base. The platform needed to be multilingual to serve their global customer base, secure enough for regulated healthcare environments, and capable of surfacing both service and commerce functionality in a single unified experience — while maintaining ASP’s brand standards throughout.

The Solution

6Street Digital designed and built a robust Customer Portal plus a fully customized B2B Commerce solution on Salesforce Experience Cloud.

Service Epic

The core of the portal is a “Service Epic” — a purpose-built service management interface that gives ASP customers full control over their service relationship:

Case submission: Customers can submit field service requests across multiple request types, each with tailored forms and routing logic
Service contract management: Customers can view and manage their active service contracts, renewal dates, and coverage details
Asset history: Full visibility into installed equipment, maintenance history, and service records for each asset in their environment

Commerce Experience

Alongside the service functionality, 6Street Digital built a customized B2B commerce storefront that allows customers to browse and purchase ASP products directly within the portal — creating a true one-stop-shop for both service and procurement.

ERP Connectivity

The portal is deeply integrated with SAP via the SAP Integration Suite, enabling:

Real-time shipping calculations at checkout
Live tax calculations across multiple jurisdictions
Bidirectional order synchronization between Salesforce and SAP, ensuring operations and fulfillment teams have accurate, real-time data

The Result

ASP customers now have a single, branded destination for everything related to their ASP relationship — service requests, asset management, contracts, and product purchasing. The customized UI maintains full brand consistency while prioritizing ease of use for clinical and procurement staff who need to move quickly.

The platform supports ASP’s global customer base with multilingual capability, and the real-time SAP integration eliminates manual handoffs between the customer-facing portal and ASP’s back-office operations.

Nexeo Plastics: Lightning Migration & Managed Services

Fri, 01 May 2026 00:00:00 +0000

Nexeo Plastics, a leading global thermoplastic resins distributor, needed to modernize their MyNexeo digital commerce platform. Built on CloudCraze (Salesforce B2B Commerce Classic), the platform required a full replatform to Salesforce B2B Commerce Lightning to unlock modern features, improve performance, and support a more scalable architecture across global regions.

The Challenge

The existing MyNexeo platform carried years of complex B2B logic — real-time entitlement calculations, customer-specific pricing, localized product catalogs, and deep SAP integrations. The goal was to replatform all of this functionality to Lightning while improving the user experience for both guest and registered users, without disrupting Nexeo’s global customer base during the transition.

The Solution

6Street Digital executed a comprehensive digital transformation combining deep technical migration, frontend development, and long-term operational support.

Replatforming & Integration

The team migrated complex B2B logic from the legacy CloudCraze system to Lightning, including real-time entitlement adjustments, automated localized product catalog management, and deep SAP integrations for customer-specific pricing and tax calculations across jurisdictions.

Enhanced User Experience

Beyond the technical migration, 6Street Digital built custom, mobile-responsive cart and checkout interfaces. Product tiles were redesigned with testimonials, and advanced self-service tools were added — including “My Forecast,” schedule line tracking, and “Shop Deal” administration — giving Nexeo’s customers more control over their purchasing experience.

Managed Services

Following the successful migration, Nexeo transitioned into a Managed Services engagement with 6Street Digital. This provided a flexible pool of resources for day-to-day technical support, enhancement management, and strategic advisory — ensuring the Lightning platform continued to deliver high business value. This phase also included building out the initial Google Analytics reporting foundation to support data-driven decision making.

The Result

By migrating from Classic to Lightning, Nexeo Plastics achieved a high-performance, mobile-responsive global storefront that significantly reduced friction in the complex buying process for thermoplastic resins. The move to a managed services model allowed Nexeo to remain agile — rapidly responding to change requests and business growth while ensuring their Salesforce investment continued to deliver maximum value.

Hormel Foods: Architecting a Global, Multilingual B2B Ecosystem

Wed, 01 Apr 2026 00:00:00 +0000

Hormel Foods Corporation, a global food industry leader, needed a sophisticated digital commerce infrastructure to support international B2B customers across multiple continents. The platform had to handle the complexities of international trade — diverse language requirements, localized product catalogs, and intricate supply chain integrations — while delivering a seamless, branded buying experience.

The Challenge

Hormel’s international B2B customers operate across vastly different regions, each with unique language, catalog, pricing, and compliance requirements. A single commerce platform needed to serve buyers in the Philippines, Europe, Singapore, Hong Kong, Japan, and LATAM — with real-time ERP connectivity for pricing and order submission, and enough flexibility to accommodate complex cart validation rules like weight limits and credit holds.

The Solution

6Street Digital partnered with Hormel to execute a series of large-scale technical implementations across multiple rollout phases.

Platform Foundation & Deep Integration

Built a robust Salesforce B2B Commerce storefront integrated with Salsify for product data management, Azure for identity management, and Hormel’s internal ERP systems for real-time order submission and pricing. The team developed specialized logic to handle requested delivery dates and complex cart validation rules including weight limits and credit holds.

Global Expansion & Localization

Executed a phased international rollout across the Philippines, Europe, Singapore, Hong Kong, Japan, and LATAM. Each region included localized UI components and large-scale data translations into Japanese, Spanish, Cantonese, and Mandarin Chinese — ensuring buyers in every market had a native, intuitive experience.

Omnichannel Marketing & Training Support

Beyond technical development, 6Street produced a high-fidelity marketing media package including an animated introduction video and comprehensive PowerPoint training programs to ensure rapid adoption by international buyers across all regions.

Continuous Operational Partnership

Established a long-term Managed Services model providing Hormel with flexible resources for day-to-day administration, break-fix support, and strategic advisory. This included a specialized Knowledge Transfer initiative to empower the internal Hormel team with technical architecture guidance and system design documentation.

The Result

The partnership successfully launched Hormel’s international B2B services across multiple continents, significantly increasing order efficiency and reducing manual processing costs. By combining high-touch technical implementation with a proactive managed services model, Hormel achieved a scalable, mobile-ready, and globally localized commerce environment — one that continues to drive customer loyalty through personalized, connected digital experiences.